1. Introduction
Welcome to Astraclean! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our cleaning services or visit our website.
2. Information We Collect
- Personal Information: Name, phone number, email address, and service address.
- Service Details: Type of cleaning service, booking date, and payment info (excluding card details).
- Usage Data: IP address, browser type, device info, and site activity.
3. How We Use Your Information
- Provide and manage cleaning services.
- Confirm appointments and send updates.
- Improve customer experience and website functionality.
- Send promotional or service-related messages (with your consent).
4. Data Sharing
We do not sell your data. Limited information may be shared with trusted service staff, third-party vendors (e.g., payment gateways), or legal authorities when required by law.
5. Data Security
We follow industry-standard practices to protect your data. However, no method of online storage or transmission is 100% secure.
6. Cookies and Tracking
Our website may use cookies for analytics and better performance. You can disable cookies in your browser settings.
7. Your Rights
- Access or request a copy of your data.
- Request correction or deletion of data.
- Withdraw consent for marketing at any time.
8. Updates to This Policy
We may update this policy occasionally. The revised version will be posted on our website with a new “Last Updated” date.
9. Contact Us
Astraclean
Bangalore, India
📧 cleanto.official@gmail.com